VACATION PACKAGES, CRUISES, THEME PARKS AND SPECIALTY PRICES – All prices are valid for travel as specified, are valid for new bookings only and are available to Tealium Travel members residing in the United States. Prices for land components, cruise components and vacation packages are subject to change until reservations are confirmed along with payment of an applicable per-person deposit. Airfare prices and flight availability are subject to change without notice until paid in full. Seasonal and fuel or energy surcharges, restrictions, foreign currency fluctuations and blackout dates may apply. The exact price depends upon the day of departure, departure city, length of stay, ship, hotel, room or stateroom type, or other inclusions including, but not limited to, airfare, transfers, rental cars, taxes or administrative fees. For all bookings, any government-imposed increases in fees or taxes are the passenger’s responsibility to pay, even if the booking is paid in full. Any increases in fees or surcharges that are imposed by our travel suppliers and are outside the control of Tealium Travel are the passenger’s responsibility to pay. Unless otherwise noted, offers are not combinable with select rate codes, coupons or other offers. Vacation package hotel stays are not eligible for hotel loyalty programs, points or benefits. Any unused portion(s) of inclusions are nontransferable, nonrefundable and not redeemable for cash.Tealium Travel disclaims liability for any inaccuracies or typographical errors.
Unless indicated, prices do not include airfare, gratuities, gasoline, optional insurance, underage/additional driver charges, upgrades, car rental drop charges, infant child seats, meals, telephone calls, some resort service fees, any personal or incidental items, or any other features not listed except where otherwise noted. Additionally, cruise prices do not include transfers, administrative fees, taxes, port expenses (TF&PE) and gratuities.
HOTEL (ROOM-ONLY) RESERVATIONS PRICES – Unless otherwise stated, all prices are per room, in U.S. dollars and based on occupancy searched. All prices are valid for travel as specified, are valid for new bookings only and are available to Tealium Travel members residing in the United States. Please read the Hotel Advisory, if applicable, for important information and additional terms and conditions that may affect your price and/or reservation. A valid credit card is required to make a reservation. The credit card may be authorized or charged based on the deposit or payment requirements listed in the terms at the time of booking. The hotel is the merchant of record, and will be reflected on your credit card bank statement. A credit card guarantee may be authorized for payment within 24 hours prior to check-in. The balance owed on the reservation (if not prepaid) must be paid directly to the hotel at the time of checkout. Credit card authorization will be required upon check-in for room charges, taxes, deposit, applicable fees and incidentals. Changes, cancellations, and no-shows may result in fees or changes to the price and inclusions. Additional surcharges (noted in the Hotel Advisory), restrictions, foreign currency fluctuations and blackout dates may apply. For all reservations, any government-imposed increases in fees or taxes are the guest’s responsibility to pay, even if the booking is paid in full. Any increases in fees or surcharges that are imposed by the hotel are outside the control of Tealium Travel and are the guest’s responsibility to pay. Unless otherwise noted, offers are not combinable with select rate codes, coupons or other offers. Any unused portion(s) of inclusions are nontransferable, nonrefundable and not redeemable for cash.
Unless otherwise stated, prices do not include airfare, gratuities, transportation, gasoline, optional insurance, upgrades, meals, telephone calls, some resort service fees, any personal or incidental items, or any other features not listed. Tealium Travel disclaims liability for any inaccuracies or typographical errors.
EXECUTIVE MEMBERS – Executive Member Added Benefit, if applicable, is valid for Primary Cardholder only. For Executive Member purchases made directly from Tealium Travel departing on or after September 1, 2017, a 2% Reward will be earned and applied after travel is completed. Must be an Executive Member when travel starts. Excludes taxes, fees, surcharges, gratuities, trip protection, and portions of travel purchased through a third party such as activities, tours, baggage fees, upgrades, rental car equipment, resort charges, port charges, resort and cruise line fees and similar extras. Other terms, conditions and exclusions applicable to the 2% Reward apply.
DEPOSIT – • Vacation Packages: $100 per person plus applicable hotel or other deposits
• Vacation Packages with airfare: $100 per person plus cost of airfare
• Cruises: deposit varies by cruise line and fare type
• Hotel (Room-Only) Reservations: Deposit and payment requirements vary by hotel, travel date, and rate type. For details, refer to the deposit terms during the booking process.
• Other vacation deposits vary by vacation type; please inquire at time of booking
Insurance premiums and certain deposits, administrative fees and/or supplier fees are not refundable. A damage deposit also may be required at the time of booking for certain vacation packages.
FINAL PAYMENT – Cruise bookings require full payment between 90 and 160 days prior to sailing, depending on the cruise line. Full payment is due 45 days prior to departure for all other vacation packages unless otherwise specified by individual suppliers. For Viking River Cruises, full payment is due at time of booking.
FORMS OF PAYMENT – Visa® and MasterCard are the only forms of payment accepted at Tealium Travel for cruise or vacation package bookings. Please note, when using an airline credit card to make payment, airline benefits (i.e., waived baggage fees, mileage points, etc.) may not apply.
LATE BOOKINGS – Europe and South Pacific vacation package bookings made within three business days of departure are subject to a $50 handling fee. For all vacation package and cruise bookings made within seven days of departure, an email address must be provided so electronic documents can be sent. Tealium Travel is unable to accept hotel bookings that are on request within seven days of the departure date.
REVISIONS AND CANCELLATIONS – Should you need to change or cancel your reservation, or any information provided as part of the reservation, please call Tealium Travel as soon as possible. Revisions, cancellations, and refund polices vary by airline, cruise line, hotel, and other suppliers. In all instances, no-shows are nonrefundable.
CRUISE REVISIONS – Any changes made to your cruise reservation after the initial booking date will result in supplier fees, if applicable. Please note that the cruise lines do not allow any rate reductions once penalties commence or once your cruise is paid in full. Any changes to the flight(s) portion of your cruise will result in airline change fees and additional fare collection, if applicable. Please note that airlines do not allow rate reductions once your airline tickets have been paid in full.
CRUISE CANCELLATIONS – Cancellation of your cruise could result in a loss of deposit, full payment and/or administrative fees. Please see the cruise line’s specific terms and conditions for exact penalties. Cancellation of the Tealium Travel flight(s) portion of your cruise is nonrefundable. The value on the cancelled airline tickets may be used to rebook future air travel at a later date. Airline change fees will apply on a rebooked ticket. The rebooked ticket must be on the same airline and travel must be completed within one year of the date that the original ticket was issued. Other restrictions may apply. Please see the cruise line’s specific terms and conditions for flight(s) purchased via the cruise line.
VACATION PACKAGE REVISIONS – Any changes made to your package reservation after the initial booking date will result in supplier fees, if applicable. Changes to the flight schedule may be allowed, subject to change fees and additional fare collection, as dictated by the airline. Some ticket rules do not allow changes. You may be required to cancel your existing airline reservation and rebook a new reservation at applicable fares. Please note that airlines do not allow rate reductions once your airline tickets have been paid in full.
VACATION PACKAGE CANCELLATIONS – Cancellation of your vacation package will result in supplier fees, if applicable. Cancellation of the flight(s) portion of your vacation package may be nonrefundable and nontransferable. In some cases, the value on the cancelled airline tickets may be used to rebook future air travel at a later date. Airline fees will apply on a rebooked ticket. The rebooked ticket must be on the same airline and travel must be completed within one year of the date that the original ticket was issued. Other restrictions may apply. Changes to the flight schedule may be allowed, subject to change fees and additional fare collection, as dictated by the airline. Some ticket rules do not allow changes. You may be required to cancel your existing airline reservation and rebook a new reservation at applicable fares.
REFUNDS – Refund restrictions and policies for unused travel or vacation components vary by airline, by supplier, by season and according to promotional rules and are subject to applicable rules of each supplier. Trip protection premiums, airfare and some supplier fees are not refundable. Please inquire about refunds at the time of booking, and prior to any revisions or cancellation.
DOCUMENTS – For hotel (Room-Only) reservations, rental car reservations, land-only packages or air-inclusive packages to the Caribbean, Costa Rica, Europe, Hawaii, Mexico, Florida, Las Vegas or the South Pacific, each of the services you purchased and/or reserved will be outlined on your invoice. Therefore, the invoice is the only document you’ll need to carry with you as you travel. Cruise documents are offered electronically 75 days prior to departure for Azamara Club Cruises, Carnival Cruise Line, Celebrity Cruises, Holland America Line, Norwegian Cruise Line, Princess Cruises and Royal Caribbean. Electronic documents are issued through the cruise line’s online check-in process. All other cruise line documents will be mailed approximately 14 days prior to sailing. Please check your documents to confirm accuracy of all information. If there are any discrepancies on your documents, call Tealium Travel immediately.
AIRLINE INFORMATION – Baggage allowances and fees vary by airline. For airline baggage fees and policies, click here. If baggage fees do apply, this cost will be additional and must be paid directly to the airline.
By purchasing an airline ticket, the passenger agrees to the terms and conditions of the airlines’ contract of carriage, which can be viewed on the airline’s website. In all cases, airlines may change flight schedules, aircraft, seat assignments, and alter or omit stopping points en route. Such changes or omissions are at the sole discretion of the airline and are outside the control of Tealium Travel. It is recommended that you reconfirm your flight information and check-in for your flights at the airline’s website 24 hours prior to your scheduled departure. Failure to use any portion of your airline reservation may result in automatic cancellation for all continuing and return flights.
In all cases, unless additional time is required by the airline, it is important to arrive at the airport at least 90 minutes prior to departure for domestic flights and three hours prior to departure for international flights. Latecomers may lose their assigned seat or be denied boarding at their own expense. Choice of complimentary pre-reserved seat assignments may be limited at the time flight reservations are confirmed, and may not be assignable until check-in. For a fee, airlines may offer additional pre-reserved seat assignments, which may be purchased directly on the airline’s website. Seat assignments are at the sole discretion of the airline and are subject to change by the airline without notice. Tealium Travel cannot guarantee seat assignments.
When making an airline reservation, the Transportation Security Administration (TSA) requires the collection of your date of birth, gender and full name as it appears on the government-issued photo identification you’ll use when traveling. Failure to provide this information will prohibit a ticket from being issued and may result in the cancellation of airline reservations.
PROOF OF IDENTITY – For U.S. citizens, government-issued photo ID is required for all travel, both domestic and international. Passports are required for international travel. You will not be permitted to depart without necessary documentation. There may be additional requirements for international travel, such as inoculations or visas, and some countries require that passports be valid for six months or longer beyond your stay in the country. Passport and entry requirements are subject to change at any time without notice. For the most current information on passport and entry requirements, please visit the official website for the U.S. Department of State (www.travel.state.gov). Special travel documents are required for children traveling with or without their parents. If you are traveling with children, please check with the airline or cruise line prior to departure. If you are not a U.S. citizen, you must contact the consulate of the country you are visiting (including Canada, www.cic.gc.ca/english/visit/visas.asp) to inquire about visa requirements. You must also contact the Immigration and Naturalization Service (1-800-375-5283, www.uscis.gov) for re-entry requirements into the United States.